{"xsrfToken":"8ffcd094a74042baecfb3ea06a683e83ce1f15d3_lout","branding":{"id":"16","key":"aas","name":"await.ai Support","portalBaseUrl":"/servicedesk/customer/portal/16","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/16/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#232369","headerLinkHoverBGColor":"#232369","headerBadgeColor":"#232369"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1ecd0662-4cb4-4e61-b898-cf8ced2bfddf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDg4Yzg4Yi03ZDYzLTQ2ZjctOTg5Ny0xOWFjNTdjMmQwOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlY2QwNjYyLTRjYjQtNGU2MS1iODk4LWNmOGNlZDJiZmRkZiI6WyJyZWFkIl19LCJleHAiOjE3MzIxNzE3ODEsIm5iZiI6MTczMjE3MTE4MX0._eTWpRCjgEromUBkHhUHL9w8lBgaWjNCQj4wCGtaVSk&client=6088c88b-7d63-46f7-9897-19ac57c2d08d&mode=fit","logoId":"1ecd0662-4cb4-4e61-b898-cf8ced2bfddf","isLogoAvailable":true,"helpCenterTitle":"Welcome to Our Support Center","sharedPortalName":"AppsDelivered Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Our Support Center","sharedPortalName":"AppsDelivered Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"16","key":"aas","projectId":10446,"serviceDeskId":16,"name":"await.ai Support","description":"<p>Welcome! You can raise a request for await.ai Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/16","onlyPortal":false,"reqTypes":[{"id":"90","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10727,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10727","groups":[18],"key":""},{"id":"92","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10740,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10740","groups":[18],"key":""},{"id":"91","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10732,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[18],"key":""},{"id":"94","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10736,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10736","groups":[18],"key":""},{"id":"95","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10726,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10726","groups":[18],"key":""},{"id":"96","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10730,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10730","groups":[18],"key":""},{"id":"89","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10711,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10711","groups":[18],"key":""},{"id":"93","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10718,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10718","groups":[],"key":""}],"reqGroups":[{"id":18,"name":"General"}],"orderMapping":{"18":[89,90,91,92,94,95,96]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9100c5b8-a17f-388f-abb1-35333bf4351b","appLinkName":"","appLinkUrl":"","spaceKey":"AAS","spaceName":"await.ai Support","spaceUrl":"","isServer":false},"labels":[],"projectKey":"AAS","serviceDeskId":16,"kbLinkDomainURLs":["https://appsdelivered.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":16,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"AAS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDg4Yzg4Yi03ZDYzLTQ2ZjctOTg5Ny0xOWFjNTdjMmQwOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDQ2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzIxNzIzODEsIm5iZiI6MTczMjE3MTE4MX0.D8NU-hkD03ncrbL35bVlgYG1HTW17m1xFRwbRGF8M1g","targetCollection":"upload-project-10446","endpointUrl":"https://api.media.atlassian.com","clientId":"6088c88b-7d63-46f7-9897-19ac57c2d08d","tokenDurationInMins":20}},"sharedPortal":{"name":"AppsDelivered Support Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://appsdelivered.atlassian.net/wiki","kbLinkDomainURLs":["https://appsdelivered.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/16?xdm_e=https%3A%2F%2Fappsdelivered.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI1ODBlNGFlNjUzMmNmYWZlOGViMDZlYjE0MmRmYjBiMDkxMjE3NjA5NTFlMDI5ZjNmMzdlZDdhZTI0NDU0NDEzIiwiaXNzIjoiN2E4Mzg0MmUtZjVmMi0zNzU5LTlmMTAtNzViNmRmNDkyYmEwIiwiY29udGV4dCI6e30sImV4cCI6MTczMjE3MjA4MSwiaWF0IjoxNzMyMTcxMTgxfQ.IQ2LUiFtN9gA9yuD5oJ8R84PktwbagxDEMJFqWkyHk8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjdhODM4NDJlLWY1ZjItMzc1OS05ZjEwLTc1YjZkZjQ5MmJhMCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYXBwc2RlbGl2ZXJlZC5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9hcHBzZGVsaXZlcmVkLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkFBUyIsImlkIjoiMTA0NDYifX19LCJleHAiOjE3MzIxNzIwODEsImlhdCI6MTczMjE3MTE4MX0.c-taLWtiZn03XJykyxLI3Fe-6L530qlR67V0_VqfsZ4\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://appsdelivered.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://appsdelivered.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"AAS\\\",\\\"id\\\":\\\"10446\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"AAS\\\",\\\"project.id\\\":\\\"10446\\\",\\\"servicedesk.serviceDeskId\\\":\\\"16\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://appsdelivered.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=appsdelivered","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8ffcd094a74042baecfb3ea06a683e83ce1f15d3_lout","baseUrl":"https://appsdelivered.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://appsdelivered.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"6088c88b-7d63-46f7-9897-19ac57c2d08d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3837cebb548f486f902eb2b59fdfaff6","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}