{"xsrfToken":"afed294c7c03fd78c14c76d9a740cd0a3a80945b_lout","branding":{"id":"6","key":"cs","name":"AppsDelivered Customer Support","portalBaseUrl":"/servicedesk/customer/portal/6"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/1ecd0662-4cb4-4e61-b898-cf8ced2bfddf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDg4Yzg4Yi03ZDYzLTQ2ZjctOTg5Ny0xOWFjNTdjMmQwOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjFlY2QwNjYyLTRjYjQtNGU2MS1iODk4LWNmOGNlZDJiZmRkZiI6WyJyZWFkIl19LCJleHAiOjE3MzIyMDc4OTUsIm5iZiI6MTczMjIwNzI5NX0.40z5Hj8szmpW163j4RIjakwM75UFTB4TOHYN040qv5A&client=6088c88b-7d63-46f7-9897-19ac57c2d08d&mode=fit","logoId":"1ecd0662-4cb4-4e61-b898-cf8ced2bfddf","isLogoAvailable":true,"helpCenterTitle":"Welcome to Our Support Center","sharedPortalName":"AppsDelivered Support Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to Our Support Center","sharedPortalName":"AppsDelivered Support Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"6","key":"cs","projectId":10307,"serviceDeskId":6,"name":"AppsDelivered Customer Support","description":"<p>Welcome! You can raise a Customer Support request from the options provided.<br> Please check your junk folder regularly, as our reply can be placed there by your email service.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"43","name":"Ask a question","descriptionHtml":"","callToAction":"Ask a question","introHtml":"<p>Ask us anything</p>","icon":10466,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[7],"key":""},{"id":"101","name":"Join Us","descriptionHtml":"","callToAction":"Join Us","introHtml":"","icon":10499,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[7],"key":""},{"id":"68","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Information regarding licensing and billing can be provided upon request</p>","icon":10484,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10484","groups":[7],"key":""},{"id":"42","name":"Report a Bug","descriptionHtml":"<p>Before submitting a bug report or support ticket, please update to the latest version of the add-on. Please add information about the version of Jira and the add-on.</p>","callToAction":"Report a Bug","introHtml":"<p>Report a Bug discovered in our products</p>","icon":10712,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10712","groups":[7],"key":""},{"id":"41","name":"Request a Feature","descriptionHtml":"","callToAction":"Request a Feature","introHtml":"<p>Request a new product feature in our products</p>","icon":10498,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10498","groups":[7],"key":""},{"id":"70","name":"Sandbox request","descriptionHtml":"","callToAction":"Sandbox request","introHtml":"<p>Request a sandbox instance for Data Center evaluations</p>","icon":10479,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10479","groups":[7],"key":""},{"id":"40","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10732,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10732","groups":[],"key":""}],"reqGroups":[{"id":7,"name":"General"}],"orderMapping":{"7":[43,42,68,41,70,101]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9100c5b8-a17f-388f-abb1-35333bf4351b","appLinkName":"System Confluence","appLinkUrl":"https://appsdelivered.atlassian.net/wiki","spaceKey":"MC","spaceName":"Marketplace Connector for Confluence","spaceUrl":"https://appsdelivered.atlassian.net/wiki/spaces/MC","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":6,"kbLinkDomainURLs":["https://appsdelivered.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDg4Yzg4Yi03ZDYzLTQ2ZjctOTg5Ny0xOWFjNTdjMmQwOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDMwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIyMDg0OTUsIm5iZiI6MTczMjIwNzI5NX0.AMqu1e3efCUarozoMa1N6-9JETJr-_x6OsNYXA4Hg4c","targetCollection":"upload-project-10307","endpointUrl":"https://api.media.atlassian.com","clientId":"6088c88b-7d63-46f7-9897-19ac57c2d08d","tokenDurationInMins":20}},"reqCreate":{"id":70,"projectId":10307,"form":{"name":"Sandbox request","descriptionHtml":"","callToAction":"Sandbox request","intro":"<p>Request a sandbox instance for Data Center evaluations</p>","instructions":"","icon":10479,"iconUrl":"https://appsdelivered.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10479","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10483","fieldConfigId":"10719","label":"Contact Full Name","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["Sandbox request"]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10484","fieldConfigId":"10720","label":"Contact email","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10479","fieldConfigId":"10715","label":"Instance User Count","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10481","fieldConfigId":"10717","label":"Evaluation Purpose","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10716","label":"Immediate purchase","selected":false,"children":[]},{"value":"10717","label":"Future consideration","selected":false,"children":[]},{"value":"10718","label":"Just exploring","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"textarea","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textarea","fieldId":"customfield_10480","fieldConfigId":"10716","label":"Current Challenges","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"jira-text-renderer"},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10486","fieldConfigId":"10722","label":"Features of interest","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10487","fieldConfigId":"10723","label":"Buying Status","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10719","label":"Purchase Budgeted","selected":false,"children":[]},{"value":"10720","label":"Need Justification","selected":false,"children":[]},{"value":"10721","label":"Not Sure","selected":false,"children":[]}],"noneOptionRequired":true}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/70","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/70","calendarParams":{"firstDay":0,"date":"2024-11-21T11:41:35-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9100c5b8-a17f-388f-abb1-35333bf4351b","appLinkName":"System Confluence","appLinkUrl":"https://appsdelivered.atlassian.net/wiki","spaceKey":"MC","spaceName":"Marketplace Connector for Confluence","spaceUrl":"https://appsdelivered.atlassian.net/wiki/spaces/MC","isServer":false},"labels":[],"projectKey":"CS","serviceDeskId":6,"kbLinkDomainURLs":["https://appsdelivered.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2MDg4Yzg4Yi03ZDYzLTQ2ZjctOTg5Ny0xOWFjNTdjMmQwOGQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDMwNyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MzIyMDg0OTUsIm5iZiI6MTczMjIwNzI5NX0.AMqu1e3efCUarozoMa1N6-9JETJr-_x6OsNYXA4Hg4c","targetCollection":"upload-project-10307","endpointUrl":"https://api.media.atlassian.com","clientId":"6088c88b-7d63-46f7-9897-19ac57c2d08d","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/6?xdm_e=https%3A%2F%2Fappsdelivered.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJmYzM5ZTgwOTgzZjU2MmRkMDI1MTljMWZjOTYzYzI2MTcxODY1Nzg0ODhiOTkyYjM0YjVmZDA1ZWJhNzcxOWIzIiwiaXNzIjoiN2E4Mzg0MmUtZjVmMi0zNzU5LTlmMTAtNzViNmRmNDkyYmEwIiwiY29udGV4dCI6e30sImV4cCI6MTczMjIwODE5NSwiaWF0IjoxNzMyMjA3Mjk1fQ.C4UnUqnNhS435AnHZE5T9wSiQiG0BkIKFrXsyM65IOs\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjdhODM4NDJlLWY1ZjItMzc1OS05ZjEwLTc1YjZkZjQ5MmJhMCIsImNvbnRleHQiOnsidXJsIjp7ImRpc3BsYXlVcmwiOiJodHRwczpcL1wvYXBwc2RlbGl2ZXJlZC5hdGxhc3NpYW4ubmV0IiwiZGlzcGxheVVybFNlcnZpY2VkZXNrSGVscENlbnRlciI6Imh0dHBzOlwvXC9hcHBzZGVsaXZlcmVkLmF0bGFzc2lhbi5uZXQifSwiamlyYSI6eyJwcm9qZWN0Ijp7ImtleSI6IkNTIiwiaWQiOiIxMDMwNyJ9fX0sImV4cCI6MTczMjIwODE5NSwiaWF0IjoxNzMyMjA3Mjk1fQ.9cofma-TU63MACgwzT0wPWrBYBd-rKDOE4JHkRpgjtc\", \"structuredContext\": \"{\\\"url\\\":{\\\"displayUrl\\\":\\\"https://appsdelivered.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://appsdelivered.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"CS\\\",\\\"id\\\":\\\"10307\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"CS\\\",\\\"project.id\\\":\\\"10307\\\",\\\"servicedesk.serviceDeskId\\\":\\\"6\\\",\\\"servicedesk.requestTypeId\\\":\\\"70\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://appsdelivered.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}