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You can use variables when creating a template. In this section, using a specific example, we will figure out how to do this using a specific example.

The Variables page displays system and global variables. In our example, no one has yet created global variables, so only system variables are displayed on the page.

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To do this, click on the "Create variable" button.

In the window that appears, you must specify the name of the new variable and the default value of this variable.

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The Variables page now looks like this:

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Let's create a new template “Congratulations upong upon hiring”. Add congratulations in the description and use two variables:

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Note that you must enter the dollar sign($) before the variable name.

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Those template fields that have been filled in will be automatically copied to the corresponding issue fields. Values Variable names will be substituted for variable namesreplaced with values:

  • for the system variable today - the current date will be substituted

  • for global variables directorsName and companyName - their default values

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