1. Creating
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Custom variables
You can use variables when creating a template. In this section, we will figure out how to do this using a specific example.
The Variables ‘Manage Variables’ page displays system SYSTEM and global CUSTOM variables sections. In our example, no one has yet created global variablescreated a custom variable yet, so only system SYSTEM variables are displayed on the page.
Let's add two new global CUSTOM variables: companyName and directorsName.
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To do this, click on the "'Create variable" ' button.
In the window that appears, you must specify the name of the new variable and the default value of this variable.
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The Variables ‘Manage Variables’ page now looks like this:
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2. Adding variables to the template
Let's create a new template “‘Congratulations upon hiring”hiring’ template. Add congratulations in the description and use two both variables types:
system SYSTEM variable - today
global CUSTOM variables - directorsName and companyName
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Save the new template using the “'Save” ' button.
3. Applying a template with variables
A template with variables is applied in the same way as a template without variables. Create a new issue using the "'Create" ' button.
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The issue creation window ‘Create Issue’ dialog will open. Use the “‘Select Template” ’ button to select the “‘Congratulations upon hiring” ’ template.
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Those template fields that have been filled in will be automatically copied to the corresponding issue fields. Variable names will be replaced with values:
for the system SYSTEM variable today - the current date will be substituted
for global the CUSTOM variables directorsName and companyName - their default values
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4.
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SYSTEM variables
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for the template
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Templates cannot use all system SYSTEM variables. Some of the system SYSTEM variables are needed only for hierarchies. The following system SYSTEM variables can be used in templates: time, today, dateTime, tomorrow, nextWeek, username, userEmail, projectKey, projectName, projectLeadName.
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