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Template Name - a short and meaningful name for your Template
Description - more information about the template
Owners - the owner of this specific template. One of several users can be selected. The template reporter is selected automatically and can be edited.
Available for - Restricts restricts users who can use the Template.
Owner - only the owner of the Template will be able to apply the Template.
Scope - any users user that have has access to the projects selected in the Scope field will be able to apply the Template.
Service Desk - any users user that have has access to the projects selected in the Scope field will be able to apply the Template, on the Customer Portal.
Tag - for creating a new one or selecting the one that was created before
Scope - select a Scope which that restricts the Template visibility. The Template will be available only in for projects and , issue types, groups, owners, and users specified in the Scope for each user that has access to projects that were listed in Scope and has one of the groups that were defined in the scope.
Description - description of your Template
Alternatively, you can use Templates → Manage Templates → Create Template dialog available at on the Manage Templates page:
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