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The chat interface in Await Cortex allows you to customize your agents to any design scheme you would like.

Feature: Chat Interface

Instructions

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titleClick to Expand

  1. Go to the agent's tab and click on an agent you have created

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  2. Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click

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  1. Chat Interface.

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  2. The Chat Interface tab is where you can customize the look, feel, and design on your agent. There are two categories of customization you can choose from Popup window and button and Chat window.

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    To customize

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  1. , simply adjust the toggles, sliders, and buttons available to you.

Below are explanations of each customization option by panel

Popup Window and Button Customization Options

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Popup Window Customization Options (Open Button):

image-20240424-204908.png

Popup Window Customization Options (Popup):

image-20240424-195548.png

Popup Window Customization Options (Header):

image-20240424-195439.png

Popup Window Customization Options (Message):

image-20240424-204828.png

Chat Window Customization Options:

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Chat Window Customization Options (Header)

image-20240424-202524.png

Chatbot Window Customization Options (Clear Button & Close Button)

image-20240424-203645.png

Chatbot Window Customization Options (Chatbot Messages)

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Chatbot Window Customization Options (User Message & Sources)

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Chatbot Window Customization Options (Send Button and User Input Message)

image-20240424-210721.png
Note

Always remember to save your changes!

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