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Tipinfo

Starting from the 1.12.0 SIT version and above templates can have multiple owners selected. Add the user into the Owners field (you should have the Browse Users Jira permission)For changing the usernames in the Owners field of the Template the Change Template Owner permission should be granted.

How to change the Template

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Owner username:

  1. Open the Manage Templates page.

  2. Select a Template you want to pass to another owner.

  3. Select a new owner in the Owner field of the Template Details section.

  4. Click the Update button on at the lower panel bottom of the dialog

Info

Users without this Browse Users Global Permission would still be able to add users to the field by explicitly providing the exact username - but will not have auto-suggest working for them.

If the Owner field is inactive, please contact the administrator for receiving the right permission.

How to change the Template owner name if you are not the current owner:

If you are an Administrator of Jira Administrator:

  1. Go to Templates => Permissions

  2. Click the Edit Permissions button in the upper right corner of the dialog

  3. In the Template Permissions section, find the Change Template Owner item and click Edit

  4. Activate the Users checkbox and select the users that are to have this permission

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  5. Click the Grant button in the lower part of the dialog

  6. Make sure that the user has the Edit Templates permission

If you are not the administrator, ask the administrator to conduct steps 1-6 for you.

After that:

  1. Go to Templates => Manage Templates

  2. Select the Template name that needs another owner

  3. Select a new owner in the Owner field in the Template Details section

  4. Click the Update button in the lower part of the dialog.

In case, the user is not granted the Change Template Owner permission he will see the notification like this after changing the Owner for the Template. The updated usernames will not be saved.

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