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Our intention is to help you faster, but as we are a small company we appreciate your patience.
AppsDelivered, Inc will use reasonable efforts to perform the Support in accordance with the SLA, but will not be responsible for delays caused by the Client or for reasons beyond AppsDelivered, Inc control.
Business Hours and Response Time
AppsDelivered, Inc business hours are Monday - Friday, 9AM - 5PM PDT.
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Date | Holiday |
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1 Jan | |
7 Jan | |
8 Mar | |
1 May | |
9 May | |
28 Jun | |
24 Aug | |
14 Oct | |
25 Dec | Catholic Christmas Day |
Support Includes
Help with issues during installation.
Help with issues during upgrades.
Help troubleshooting problems with Software Tank’s add-ons.
Help to identify workarounds.
Support Does Not Include
Product training.
Customers who do not have a valid and current license or active subscription.
Support related to non-AppsDelivered’s add-ons.
Support for JIRA issues.
Support in any language other than English, Russian or Ukrainian.
Developing your solution - we can provide professional services to help you out.