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The chat interface in Await Cortex allows you to customize your agents to any design scheme you would like.

Instructions

 Click to Expand

  1. Go to the agent's tab and click on an agent you have created

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  2. Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click Chat Interface.

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  3. The Chat Interface tab is where you can customize the look, feel, and design on your agent. There are two categories of customization you can choose from Popup window and button and Chat window.

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    To customize, simply adjust the toggles, sliders, and buttons available to you.

Below are explanations of each customization option by panel

Popup Window and Button Customization Options

 Click to Expand

Popup Window Customization Options (Open Button):

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Popup Window Customization Options (Popup):

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Popup Window Customization Options (Header):

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Popup Window Customization Options (Message):

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Chat Window Customization Options:

 Click to Expand

Chat Window Customization Options (Header)

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Chatbot Window Customization Options (Clear Button & Close Button)

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Chatbot Window Customization Options (Chatbot Messages)

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Chatbot Window Customization Options (User Message & Sources)

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Chatbot Window Customization Options (Send Button and User Input Message)

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Always remember to save your changes!

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