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The Permissions page allows configuring permissions for various actions that users can perform with the app.

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  • Templates Permissions

  • Scopes Permissions

  • Hierarchies Permissions

Info

The Permissions page is available only for the Jira administrators.

To open

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the Permission page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Find a Templates Permissions item in the left sidebar.

  4. Click it.

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The permissions are set by default as it is displayed on the screenshot above.

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Go to the Smart Issue Templates Permissions page:

  1. Click the Edit Permissions button in the top right corner of the page.

  2. Start typing the username or the group name in the Add user or Add group fields of the specific permissions group.

  3. After selecting the username or a group it will appear in the Grant to column.

  4. Click the Save changes button to apply changes.

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Permissions Dialog

Permission Dialog can contain four options depending on permission.

Option

Description

Anyone

Any user can perform this action

Groups

Users in the listed groups can perform this action

Users

Selected users can perform this action

Owner*

The owner of the Template/Scope/Hierarchy can perform this action

*Owner - Always present in permissions - cannot be removed.
Note

To mange groups or lists of users, you should have Browse Users Jira Permission

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For example in this case:

  1. John Doe is a member of a jira-software-users group, but he has his own permissions granted: he is not able to create templates, but can edit, view, and change the owner of every template that is created. He is able to delete only templates he is the owner of.

  2. Members of the jira-software-users group (except John Doe) can create templates, but ‘Edit’, ‘Delete’, and ‘Change’ owner actions are available only for templates every user of this group is the owner of. The ‘View All’ permission is disabled so every user of the software-users group will be able to see only see his own Templates and Templatesthat are available for the group he belongs to.

  3. Members of the site-admins group can create templates and can edit, delete, view, and change the owner of every template that is created.

  4. The ability to apply templates can’t be changed, so it is available for everyone.

Restore Default Permissions

To restore Default Permissions go tothe Templates Permissions page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Find a Templates Permissions item in the left sidebar and click it.

  4. Click the Restore default button in the top right corner of the page.

  5. Click the Confirm button on the Restore default permissions dialog.

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