Go to the agent's tab and click on an agent you have created  Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click “Analytics”.  Filter by the dates you want to see analytics for:  Scroll down to access the conversations section. Conversations allows you to see the conversations users are having with your agent. You can filter conversations by date ranges much like you can with the analytics charts above. You can click to expand and view whole conversations.  
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