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The Permissions page allows configuring permissions for various actions that

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users can perform with the app.

The page contains

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five groups of permissions:

  • Templates Permissions

  • Scopes Permissions

  • Hierarchies Permissions

  • Scheduler Permissions

  • Checklist Permissions

Info

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The Permissions page is available only for

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Jira administrators.

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Open the Smart Issue Templates Permissions page

  1. Click on Apps on the navigation bar.

  2. Click on Manage

...

  1. your apps.

  2. Find a Smart Issue Templates

...

  1. item in the left sidebar.

  2. Click

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  1. the Permissions

...

  1. tab

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The permissions are set by default as it is displayed on the screenshot above.

Edit Permissions

Go to the Smart Issue Templates Permissions page:

  1. Click

...

  1. the

...

Click on Permissions UI.

  1. Edit Permissionsbutton in the top right corner of the page.

  2. Start typing the username or the group name in the Add user or Add group fields of the specific permissions group.

  3. After selecting the username or a group it will appear in the Grant to column.

  4. Click the Save

...

  1. changes button to apply changes.

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Permissions Dialog

Permission Dialog can contain four options

...

depending on permission.

Option

Description

Anyone

Any user can perform this action

Groups

Users in the listed groups can perform this action

Users

Selected users can perform this action

Owner*

The owner of the Template/Scope/Hierarchy can perform this action

*Owner - Always present in permissions - cannot be removed.
Note

To mange groups or lists of users, you should have Browse Users Jira Permission

Template Permissions

Create

...

The user that has this permission can create new Templates.

Edit

...

The user that has this permission can edit Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Delete

...

The user that has this permission can delete Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Change owner

The user having this permission is able to change the template owner.

View All

The user that has this permission will see all Templates in Jira.

The user that doesn’t have this permission can only see his own Templates and Templates that are available in projects accessible for the user.

image-20240320-133053.pngImage Added

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Scope Permissions

To set permissions to Scopes, choose necessary permission in a Scope Permissions table and click Edit.

Create

...

The user that has this permission can create new Scopes.

Edit

...

The user that has this permission can edit any available Scope.

Delete

...

The user that has this permission can delete any available Scope.

image-20240320-133155.pngImage Added


Hierarchy Permissions

Create

...

The user that has this permission can create a new Hierarchy.

Edit

...

The user that has this permission can edit any available Hierarchy, except the case when the permission option is set to the Owner, which only allows editing Hierarchies created by the user.

Delete

...

The user that has permission can delete any available Hierarchy, except the case when the permission option is set to the Owner, which only allows deleting Hierarchies created by the user.

Apply

The user that has this permission can apply Hierarchies

View All

The user that has this permission will see all Hierarchies in Jira.

The user that doesn’t have this permission can only see his own Hierarchies


Scheduler Permissions

Create

The user that has this permission can

...

create a new Scheduler.

Edit

The user that has this permission can edit any available Scheduler, except the case when the permission option is set to the Owner, which only allows editing Schedulers created by the user.

Delete

The user that has permission can delete any available Scheduler, except the case when the permission option is set to the Owner, which only allows deleting Schedulers created by the user.

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Checklists Permissions

Create

The user that has this permission can create a new Checklist.

Edit

The user that has this permission can edit any available Checklist, except the case when the permission option is set to the Owner, which only allows editing Checklists created by the user.

Delete

The user that has permission can delete any available Checklist, except the case when the permission option is set to the Owner, which only allows deleting Checklists created by the user.

Apply

The user that has this permission can apply Checklists.

View All

The user that has this permission will see all Checklists in Jira.

The user that doesn’t have this permission can only see his own Checklist.

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Permission conditions:

(blue star) - current permission is enabled for the user/group in the row

(blue star) - current permission is disabled for the user/group in the row

(blue star) - current permission can’t be set for the user/group in the row

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For example in this case:

  1. John Doe is a member of a jira-software-users group, but he has his own permissions granted: he is not able to create templates, but can edit, view, and change the owner of every template that is created. He is able to delete only templates he is the owner of.

  2. Members of the jira-software-users group (except John Doe) can create templates, but ‘Edit’, ‘Delete’, and ‘Change’ owner actions are available only for templates every user of this group is the owner of. The ‘View All’ permission is disabled so every user of the software-users group will be able to see only see his own Templates and Templatesthat are available for the group he belongs to.

  3. Members of the site-admins group can create templates and can edit, delete, view, and change the owner of every template that is created.

  4. The ability to apply templates can’t be changed, so it is available for everyone.

Restore Default Permissions

To restore Default Permissions go totheTemplates Permissions page:

  1. Click on Apps on the navigation bar.

  2. Click on

...

  1. Manage your apps.

  2. Find a Templates Permissions item in the left sidebar and click it.

  3. Click the Restore

...

  1. default button in the top right corner of the page.

  2. Click the

...

  1. Confirm button

...

  1. on the Restore default permissions dialog.

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