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The Template usage depends on two fields in using the ‘Available only for owner’ option and ‘Scope’ for the Template configurations:

  1. The “Available for” field

  2. The “Scope” field

The “Available for” field

‘Available only for owner’ option

The ‘Available only for owner’ option response on who can use the Template.
You can choose the “Owner” option, in the “Available for” field, this is allowed enable the 'Available only for owner' option, this allows you to use the Template, only for the owner of the Template.

You Or you can choose the “Scope” option in the “Available for” field if you want to share the Template with other users. This is allowed to use the Template for each user that has disable the ‘Available only for owner’ option, this allows you to use the Template, for other users who have access to projects that were listed in Scope and has have one of the groups defined in the Scope.

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'Scope' restriction

The Scopes field restricts where and whiсh which groups of users can use the Template.

It will not be available for any other Issue Type under HR Project or Story Issue Type under a different project.

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Info

How to Create a Scope: Create Scope

Restrict Template to certain Groups

You can restrict the Template to a certain group of users.

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Similar to restrictions by Projects and Issue type you can set restrictions by a certain user’s group. Only users that were joined to one of the listed groups can use the Templates with Scope on the screenshot. Insert excerptSupportSupportnopaneltrue