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The Template usage depends on two fields in the Template configurations:

  1. The “Available for” field

  2. The “Scope” field

The “Available for” field response on who can use the Template.
You can choose the “Owner” option, in the “Available for” field, this is allowed to use the Template, only for the owner of Template.

You can choose the “Scope” option in the “Available for” field if you want to share the Template with other users. This is allowed to use the Template for each user that has access to projects that were listed in Scope and has one of the groups defined in the Scope.


The Scopes field restricts where and whiсh groups of users can use the Template.

It will not be available for any other Issue Type under HR Project or Story Issue Type under a different project.

Restrict Template to certain Groups

You can restrict the Template to a certain group of users.

For mange of list of groups, you should have Browse Users Jira Permission

Similar to restrictions by Projects and Issue type you can set restrictions by a certain user’s group. Only users that were joined to one of the listed groups can use the Templates with Scope on the screenshot.


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