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The ‘Manage Templates' page is the central location where all your created templates are housed. You can execute various actions on these templates depending on your granted permissions, you can execute various actions on these templates. To access this page, navigate to the 'Apps' section, then select 'Manage Templates.' Within this area, click the 'Templates’ button in the left navigation panel.

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  1. Click the Add Folder button

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  1. Select the Folder Name and Icon and click the ‘Create’ button

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Adding the Template to the Folder

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  1. Select the Template that needs to be added to the Folder

  2. Click on the ‘menu’ icon in the ‘Action’ column

  3. Click the ‘Add to folder’ option

  4. Select the Folder to which you want to add the Template

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Now the Template is added to the Folder. Also, you can add a Template to several Folders.

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  1. Select the Template that needs to be added to the Folder

  2. Click on the ‘menu’ icon in the ‘Action’ column

  3. Click the ‘Add to folder’ option

  4. Click the Folder name from which you want to remove the Template

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Now the Template is removed from the Folder. Also, you can remove the Template from the several Folders.

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  1. Select the Folder that needs to Edit

  2. Click on the ‘Pencil’ icon to open the ‘Edit Folder’ dialog

  3. Change the Folder name or Logo in the ‘Edit Template folder’ dialog

  4. Click the ‘Update’ button to save changes

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Now the Template folder is updated.

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Deleting the Template Folder

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  1. Select the Folder that needs to Delete

  2. Click the ‘Edit’ button in the Template Folder section

  3. Click the ‘Delete folder’

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  1. Click the ‘Delete’ button on the Confirmation dialog

Now the Template Folder was deleted.

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  1. Select the Template that you need to mark as ‘Favorite’

  2. Click on the ‘Star’ icon in the Templates table

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Now the Template, marked as Favorite

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  1. Select the Template that you need to remove from the Favorite

  2. Click on the ‘Star’ icon in the Templates table

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Now the Template was removed from the Favorite

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  1. Click on the Template name that you want to share

  2. Click on the ‘copy link’ button

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  1. Now the link for the Template was copied to the clipboard and you can send it to your teammates.

Note

To make some changes with Templates your teammate need to have permissions for this action

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  1. Select the Template that you want to delete

  2. Click on the ‘bin’ icon on the ‘Actions’ column

  3. Click the ‘Delete’ button in the ‘COnfirmation’ dialog

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Now the Template has moved to the Trash and will be saved in the Trash using 30 days. After these 30 days, the Template will be deleted from the SITC app.

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  1. Select the Template that needs to be restored

  2. Click on the ‘arrow’ icon

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  1. Click the ‘Restore’ button in the 'Confirmation dialog

Now the Template has returned to the ‘All’ folder and you can use it again.

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  1. Select the Template that needs to be deleted

  2. Click on the ‘bin’ icon

  3. Click the ‘Delete’ button in the 'Confirmation dialog

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Now the Template was deleted from the Jira Instance permanently.

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  1. Select the Template for that you want to make Duplicate

  2. Click on the ‘Duplicate’ icon on the ‘Actions’ column

  3. Click the ‘Duplicate’ button in the 'Confirmation dialog

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Now the Template was duplicated and can be used

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