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To have an access to the Checklists functionality the user has to be granted the ‘Manage Checklists’ permission on the ‘Smart Issue Templates Permissions' page |
In case the customer doesn’t have the ‘Manage Checklists’ permission he will see the following notification:
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Checklists are the smart way not to miss anything to do. After the hierarchy applying it is placed on the issue view page with the ability to check and uncheck the specific options.
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Learn more about the way to manage the Checklists:
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