Permissions

The Permissions page allows configuring permissions for various actions that users can perform with the app.

The page contains five groups of permissions:

• Templates Permissions

• Scopes Permissions

• Hierarchies Permissions

• Scheduler Permissions

• Checklist Permissions

Open the Smart Issue Templates Permissions page

1. Click on Apps on the navigation bar.

2. Click on Manage your apps.

3. Find a Templates Permissions item in the left sidebar.

4. Click it.

The permissions are set by default as it is displayed on the screenshot above.

Edit Permissions

Go to the Smart Issue Templates Permissions page:

1. Click the Edit Permissions button in the top right corner of the page.

2. Start typing the username or the group name in the Add user or Add group fields of the specific permissions group.

3. After selecting the username or a group it will appear in the Grant to column.

4. Click the Save changes button to apply changes.

Permissions Dialog

Permission Dialog can contain four options depending on permission.

*Owner - Always present in permissions - cannot be removed.

Template Permissions

Create

The user that has this permission can create new Templates.

Edit

The user that has this permission can edit Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Delete

The user that has this permission can delete Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Change owner

The user having this permission is able to change the template owner.

View All

The user that has this permission will see all Templates in Jira.

The user that doesn’t have this permission can only see his own Templates and Templates that are available in projects accessible for the user.

Scope Permissions

Create

The user that has this permission can create new Scopes.

Edit

The user that has this permission can edit any available Scope.

Delete

The user that has this permission can delete any available Scope.

Hierarchy Permissions

Create

The user that has this permission can create a new Hierarchy.

Edit

The user that has this permission can edit any available Hierarchy, except the case when the permission option is set to the Owner, which only allows editing Hierarchies created by the user.

Delete

The user that has permission can delete any available Hierarchy, except the case when the permission option is set to the Owner, which only allows deleting Hierarchies created by the user.

Apply

The user that has this permission can apply Hierarchies

View All

The user that has this permission will see all Hierarchies in Jira.

The user that doesn’t have this permission can only see his own Hierarchies

Permission conditions:

- current permission is enabled for the user/group in the row

- current permission is disabled for the user/group in the row

- current permission can’t be set for the user/group in the row

For example in this case:

1. John Doe is a member of a jira-software-users group, but he has his own permissions granted: he is not able to create templates, but can edit, view, and change the owner of every template that is created. He is able to delete only templates he is the owner of.

2. Members of the jira-software-users group (except John Doe) can create templates, but ‘Edit’, ‘Delete’, and ‘Change’ owner actions are available only for templates every user of this group is the owner of. The ‘View All’ permission is disabled so every user of the software-users group will be able to see only see his own Templates and Templates that are available for the group he belongs to.

3. Members of the site-admins group can create templates and can edit, delete, view, and change the owner of every template that is created.

4. The ability to apply templates can’t be changed, so it is available for everyone.

Restore Default Permissions

To restore Default Permissions go to the Templates Permissions page:

1. Click on Apps on the navigation bar.

2. Click on Manage your apps.

3. Find a Templates Permissions item in the left sidebar and click it.

4. Click the Restore default button in the top right corner of the page.

5. Click the Confirm button on the Restore default permissions dialog.