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There are a few steps needed to be taken to integrate Smart Spam Detector

Here's how to enable the Smart Spam Detector in your Jira Service Project:

  1. Navigate to your Service Project page.

  2. Click on the 'Smart Spam Detector' option in the left navigation panel.

  3. Enable the feature by toggling the 'Spam detection' switch to 'On'.

Here's how to add the Jira post function

  1. Navigate to the 'Project Settings' of the selected project.

  2. Open the 'Workflows' tab.

  3. Click the 'Edit' icon in the issue workflow row.

  4. Select the transition between workflow steps where you want to activate spam detection. Using the transition that occurs immediately after an issue is created is recommended.

  5. Click the 'Add post function' link.

  6. Choose the 'Smart Spam Detector' post function from the list of Jira workflow functions, and click the 'Add' button.

  7. Repeat these steps for all issue workflows that require spam filtering.

To add the Spam Score field to the Issue screen, follow these steps:

  1. Navigate to the 'Issues' page in Jira Settings.

  2. Choose the 'Custom fields' option from the menu.

  3. Find and select the 'Spam Score' field.

  4. Click on the 'Associate to screens' button.

  5. Select the Issue screens from your Jira Service Projects where you have enabled Spam detection.

  6. Click the 'Add' button.

Now, the 'Spam Score' field will be visible on the Issue View page for newly created issues.

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