Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 7 Next »

Starting from the 1.12.0 SIT version and above templates can have multiple owners selected. To edit the users in the Owners field you should have the Change Template Owner permission

How to change the Template owner username if you are the current owner:

  1. Go to Templates => Manage Templates

  2. Select a Template you want to pass to another owner

  3. Select a new owner in the Owner field of the Template Details section

  4. Click the Update button at the bottom of the dialog

Users without this Browse Users Global Permission would still be able to add users to the field by explicitly providing the exact username - but will not have auto-suggest working for them.

If the Owner field is inactive, please contact the administrator for receiving the right permission.

How to change the Template owner name if you are not the current owner:

If you are an Administrator of Jira Administrator:

  1. Go to Templates => Permissions

  2. Click the Edit Permissions button in the upper right corner of the dialog

  3. In the Template Permissions section, find the Change Template Owner item and click Edit

  4. Activate the Users checkbox and select the users that are to have this permission

  5. Click the Grant button in the lower part of the dialog

  6. Make sure that the user has the Edit Templates permission

If you are not the administrator, ask the administrator to conduct steps 1-6 for you.

After that:

  1. Go to Templates => Manage Templates

  2. Select the Template name that needs another owner

  3. Select a new owner in the Owner field in the Template Details section

  4. Click the Update button in the lower part of the dialog


For any questions or feature requests contact us via the Customer Portal

Or drop us an email at support@appsdelivered.atlassian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.

Before submitting a bug report or support ticket, please update to the latest version of the add-on.

Please add information about the version of Jira and the add-on.

  • No labels