Each user has the ability to create a copy of a template if he is granted the ‘Create Templates’ permission on the ‘Smart Issue Templates Permissions’ page. For this you need:
Open the Manage Templates page. (Click the Templates button on your Jira page header, and select the Manage Templates option)
2. Сlick on copy button.
3. In the confirmation dialog enter the name for the new template and/or choose a new owner.
One template can have multiple owners.
If you leave the fields unchanged, the COPY word is added to the original template name and the current user becomes the owner of the copied template.
4. Click the Confirm button at the footer of the Confirmation dialog.
For any questions or feature requests contact us via Customer Portal
Or drop us an email support@appsdelivered.atlasssian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.
Before submitting a bug report or support ticket, please update to the latest version of the add-on.
Please add information about the version of Jira and the add-on.