Known Limitations

Our team works on the ability to support all available Jira fields, but at this point, there are some limitations with data will be saved in your template or hierarchy node.

Fields usage with Templates and Hierarchy Nodes

Field Name

Templates

Nodes

UI Modifications

Field Name

Templates

Nodes

UI Modifications

Summary

Description

Assignee

Labels

Paragraph

Short text

Date

Time Estimation

Priority

Severity

Components

Time Stamp

Number

Story points

Dropdown

Checkbox

Dependent Dropdown

Multiple users selector

Multiple groups selector

Linked Issues

Epic Link

Parent

Attachments

In case the field is not supported by templates or hierarchies, it is still possible to use it - SITC does not change the Jira issue type schema and unsupported fields can be filled manually after the template/ hierarchy application.

Assignee and Reporter fields:

The user who is selected in the Assignee and Reporter fields of a Template\ Hierarchy Node should have access to the project you wish to apply it to - the Smart Issue Templates don’t change the Jira Permissions and Product Acess options.