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Advanced safeguards are agent-wide safeguards you can toggle on and off to customize your chatbot's outputs. There are three options for advanced safeguards in Await Cortex:

  • External Sources - Toggle to enable or disable references to outside domains other than the allowed domain

  • Code Snippets - Toggle to enable or disable the bots ability to generate code snippets

  • Confidence - The higher the minimum confidence score, the more certain the bot has to be it’s answers and responses are correct based on it’s provided context

Note

As of 5/17/24, Advanced Safeguards can be found in the Safeguards page.

Instructions

Expand
titleClick to Expand

  1. Go to the agent's tab and click on an agent you have created

    image-20240424-185813.png

  2. Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click Configuration and scroll down.

image-20240425-031025.png

  1. Now you will see the three advanced safeguard options:

image-20240425-185920.png

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