Advanced safeguards are agent-wide safeguards you can toggle on and off to customize your chatbot's outputs. There are three options for advanced safeguards in Await Cortex:
External Sources - Toggle to enable or disable references to outside domains other than the allowed domain
Code Snippets - Toggle to enable or disable the bots ability to generate code snippets
Confidence - The higher the minimum confidence score, the more certain the bot has to be it’s answers and responses are correct based on it’s provided context
Instructions
Go to the agent's tab and click on an agent you have created
Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click Configuration and scroll down.
Now you will see the three advanced safeguard options:
