When creating a new Scope you have to name it and set Projects, Issue Types, and Groups that you need. Once you set this Scope for a Template, it would make a Template available only in selected Projects and Issue Types for groups of users that you defined.
There are 2 ways to create a Scope:
From a Template creation dialog.
2. From a Manage Scopes page.
Open a template creating dialog and click the New Scope button under the Scope field. Alternatively, you can go to the Manage Scopes page and click on the “Create Scope” button.
In the popup menu:
Enter the scope name into the required Scope name field.
Add Projects and Issue Types where the Template will be available.
Set which groups of users can use Template.
Click the “Add”/“Create” button below.
To manage the list of groups of the Scope, you should have Browse Users Jira Permission.
All fields are Required and need to be set.
Once you click Add/Save, a popup notification would appear, confirming the Scope has been saved and the Scope would be applied to your Template. Then you can save the Template.
Example (see screenshot above): The newly created Scope with the name “Service desk” will allow you to use the template only with the ITSD project if you select the Task/Story/Bug option in the Issue Type field. You need to be a member of one of the selected groups: “jira-software-user”, “jira-servicemanagement-users“ or “jira-administartors”. For any questions or feature requests contact us via Customer Portal Or drop us an email support@appsdelivered.atlasssian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.
Before submitting a bug report or support ticket, please update to the latest version of the add-on.
Please add information about the version of Jira and the add-on.