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The Permissions page allows configuring permissions for various actions that users can perform with the app.

The page contains three groups of permissions:

  • Templates Permissions

  • Scopes Permissions

  • Hierarchies Permissions

Permissions page is available only for the Jira administrators.

To open a Permission page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Find a Templates Permissions item in the left sidebar.

  4. Click it.

The permissions are set by default as it is displayed on the screenshot above.

Edit Permissions

Go to the Smart Issue Templates Permissions page:

  1. Click the Edit Permissions button in the top right corner of the page.

  2. Start typing the username or the group name in the Add user or Add group fields of the specific permissions group.

  3. After selecting the username or a group it will appear in the Grant to column.

  4. Click the Save changes button to apply changes.

There are three permission conditions:

(blue star) - current permission is enabled for the user/group in the row

(blue star) - current permission is disabled for the user/group in the row

(blue star) - current permission can’t be set for the user/group in the row

Permissions Dialog

Permission Dialog can contain four options depending on permission.

Option

Description

Anyone

Any user can perform this action

Groups

Users in the listed groups can perform this action

Users

Selected users can perform this action

Owner*

The owner of the Template/Scope/Hierarchy can perform this action

*Owner - Always present in permissions - cannot be removed.

To mange groups or lists of users, you should have Browse Users Jira Permission

Template Permissions

Create

The user that has this permission can create new Templates.

Edit

The user that has this permission can edit Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Delete

The user that has this permission can delete Templates that are available (visible) for him in Jira.

You can extend a list of the visible Templates that the user can see by setting “View all Templates” permission for the user.

Change owner

The user having this permission is able to change the template owner.

View All

The user that has this permission will see all Templates in Jira.

The user that doesn’t have this permission can only see his own Templates and Templates that are available in projects accessible for the user.

Scope Permissions

Create

The user that has this permission can create new Scopes.

Edit

The user that has this permission can edit any available Scope.

Delete

The user that has this permission can delete any available Scope.

Hierarchy Permissions

Create

The user that has this permission can create a new Hierarchy.

Edit

The user that has this permission can edit any available Hierarchy, except the case when the permission option is set to the Owner, which only allows editing Hierarchies created by the user.

Delete

The user that has permission can delete any available Hierarchy, except the case when the permission option is set to the Owner, which only allows deleting Hierarchies created by the user.

Apply

The user that has this permission can apply Hierarchies.

Restore Default Permissions

To restore Default Permissions go to the Templates Permissions page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Find a Templates Permissions item in the left sidebar and click it.

  4. Click the Restore default button in the top right corner of the page.

  5. Click the Confirm button on the Restore default permissions dialog.


For any questions or feature requests contact us via Customer Portal

Or drop us an email support@appsdelivered.atlasssian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.

Before submitting a bug report or support ticket, please update to the latest version of the add-on.

Please add information about the version of Jira and the add-on.

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