Welcome to the Smart Comments documentation page!
The Smart Comments app is considered to organize your commenting routine:
create multi-level comment treads
make internal threads in the Servisedesk projects
default Jira permissions built-in
improved filters for the best comment search
See in the future updates:
ability to create saved comments to apply in one click
comment variables
restrict saved comments visibility by groups
It is useful if you:
have long discussions on your Jira issues and want to structure it
want to add internal threads into your Customer Support portal
need improved filtering and sorting for the best comment navigation experience