Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

  • Be specific.

Always specify the topic you’re referring to in the request (specific application, website, company etc)

Example: Instead of asking "Tell me about the latest version" you could ask, "What is the latest Jira Data Center version?"

  • Ambiguity

Ensure that your request is unambiguous or provide as much clarifications as possible to get most relevant response.

Example: Instead of asking "How to add a user" you could ask, "How to add a user to the team managed project as a site administrator?"

  • Short questions

Try to avoid very short requests consisting of 2-3 words.

Example: “what issue", “give permission“, “where profile

  • Complex questions

If your question consists of multiple parts which are related to the same topic or your question will require a long reply with a lot of steps than it will be better to break down your questions into smaller parts to get more accurate response.

Example: Instead of asking "What are the new features of the new version of the Bitbucket and how to integrate it with Jira Cloud?" you could ask 2 separate questions "What are the new features of the new version of the Bitbucket?" and “How to integrate new version of the Bitbucket with Jira Cloud?

  • No labels