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  • To establish the integration you will need an active Atlassian Cloud instance with Jira or/and Confluence.

  • Also you’ll need to generate an API token before establishing the integration. To generate it, navigate to the Manage Account → Security → Create and manage API tokens or just by opening this LINK

  • Click the “Create API token“ button → Enter desired name and click the “Create“ button → Copy the generated token and save it for further use

Create Authentication

  1. Access Authentication Tab:

    • Navigate to the "Settings" page of the application.

    • Open the "Authentication" tab.

  2. Initiate New Authentication:

    • Click the "+ Add new" button to begin the process of creating a new integration.

  3. Enter Integration Details:

    • Name: Enter a name for this integration to easily identify it later.

    • Atlassian Cloud Instance URL: Provide the URL address of your Atlassian Cloud instance. For example: “company.atlassian.net”

    • Atlassian Email: Enter the email associated with your Atlassian Cloud account.

    • Atlassian API Token: Input the API token from your Atlassian account. (You can generate this token from your Atlassian account settings.)

  4. Create the Connection:

    • Click the "Create Connection" button after filling in all the details.

    • If the entered data is correct, a success dialog will confirm the establishment of the connection.

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Post-Authentication Steps

  • Creating Knowledge Bases:

    • Once the authentication is successfully established, you can start creating knowledge bases based on your Jira projects and Confluence spaces on the “Knowledge Bases“ page.

  • Access Considerations:

    • Note that your access to certain projects or spaces to create knowledge bases will depend on the permission settings of your Atlassian account. Ensure you have the necessary permissions.