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The ability to edit templates depends on your permissions.

Navigate to the Apps → Manage Templates page from the navigation menu on the top.

Click on the Template you'd like to edit to proceed to the Edit Template dialog:

In this dialog you can directly change the Template name, Description, Tags, Available for, Scope, and Owner fields only! Also, you can reconnect the Template to another Jira Issue.

There are some peculiarities in the case of Scope editing using the Team-Managed project types for scopes. Learn more about it here.

We want you to have as much control over Templates as possible while allowing you the freedom to change the issues whenever you need.

Thus Templates only remember the state of the issue when they were being created and are not updated automatically if the original issue has been changed.

If you want to change the values that the Template will fill in the fields you need to change the original issue first and then update the state of the Template via the “Sync with” button.

Also in the Jira Issue picker you can select new Jira Issue to connect your Template with.


Click here to go to the issue that is being used as a Template.

Once all the changes you wanted are done you can press the “Sync with {ISSUE_KEY}” - key of the issue that is being used as a Template - button.

Then you can check the difference between the current state of the Template and the issue it originated from by clicking on the “Compare with the issue” button.

If you are sure you want to update the Template → click the “Update” button at the bottom of the dialog.


For any questions or feature requests contact us via Customer Portal

Or drop us an email support@appsdelivered.atlasssian.net. If you are using this option, please check your junk folder regularly, as our reply can be placed there by your email service.

Before submitting a bug report or support ticket, please update to the latest version of the add-on.

Please add information about the version of Jira and the add-on.

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