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The configuration tab in Await Cortex allows you to configure various settings for your Agent.

Instructions

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  1. Go to the agent's tab and click on an agent you have created.

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  2. Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click “Configuration”.

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Configuration Glossary

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Title

Description

1

Name

Name your agent.

2

Status

Active

3

Private Knowledge Bases

Select from your private knowledge bases to train your agent

4

Prompt

Allows you to change the fundamental way your chatbot responds to users. Every time your chatbot generates a response, it takes the prompt into account so you can customize responses to your linking.

5

Memory

Allows you to adjust the amount of conversation history the agent uses to generate a response.

  • Balanced (context = history)
    Balanced history and context.

  • Knowledgeable (more context)
    In-depth answers from your KB context but not a lot of conversation history.

  • Conversational (more history)
    References history from a long conversation rather than your KB context.

6

Temperature

How creative your agent's answers are. Move the slider to the right for more creative answers, and move it to the left for less creative answers.

7

Allowed Domain

The domain you wish to deploy your agent on.

8

Embed

A code snippet that needs to be embedded between the body tags of a page on your allowed domain.

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