Advanced safeguards are agent-wide safeguards you can toggle on and off to customize your chatbot's outputs. There are three options for advanced safeguards in Await Cortex:
External Sources - Toggle to enable or disable references to outside domains other than the allowed domain
Code Snippets - Toggle to enable or disable the bots ability to generate code snippets
Confidence - The higher the minimum confidence score, the more certain the bot has to be it’s answers and responses are correct based on it’s provided context
As of 5/17/24, Advanced Safeguards can be found in the Safeguards page.
Feature: Console
Instructions
Go to the agent's tab and click on an agent you have created
Once inside your agent panel you will have 4 tabs to choose from - Configuration, Chat Interface, Analytics, Cached Answers, and Safeguards. Click Configuration and scroll down.
Now you will see the three advanced safeguard options:
