F.A.Q.

Owned by Riley Venable
Last updated: Feb 05, 2024
2 min read

What is Await Cortex?

Await Cortex is an innovative enterprise platform that leverages advanced AI technology to enhance business interactions with data. It allows the creation of AI chatbots, knowledge bases from various sources, and integrates with tools like Jira and Confluence.

 

Can I Embed AI Chatbot for My Website with Await Cortex?

You can create and configure AI chatbots, known as 'Agents', to embed on your website. The number of agents you can create depends on your subscription tier.

 

How Does Credit System Work in Await Cortex?

Await Cortex uses a token system as digital currency for accessing features. Actions like sending messages via chatbots, crawling web pages, or uploading files consume tokens. There are different types of tokens, such as Query Tokens for AI responses, Computation Tokens for creating knowledge bases and Storage Tokens to store created knowledge bases.

 

Can I Accumulate My Credits?

Yes, all unused credits roll over to the next month.

 

How Can I Customize the AI Chatbot’s Behavior and Responses?

You can customize the AI chatbot’s responses by adjusting settings such as "Temperature" (for creativity responses) and "Maximum tokens" (for limiting response length) and by activating specific knowledge bases that the bot will use to generate responses.

 

Is It Possible to Cancel My Subscription?

Yes, you can cancel your subscription at any time. After canceling, monthly payments will stop, and any unused credits will remain in your account. However it's important to note that you won’t be able to use your credits while you don’t have an active subscription.

 

What Data Formats Are Supported To Train Await Cortex?

The Await Cortex platform can be trained on a wide range of data formats such as web pages, doc, txt, pdf, csv, json, Jira issues and Confluence pages.

 

Can I Integrate External Data Sources with Await Cortex?

Await Cortex allows you to integrate data from various sources, including Atlassian's Jira and Confluence, which can be used by the chatbot for generating responses. More integrations will appear in the future.