Permissions

Owned by Tetiana Bohdanova (Deactivated)
Last updated: Apr 21, 2023
3 min read

The Permissions page allows configuring permissions for various actions that users can perform with the app.

The page contains three groups of permissions:

  • Comment Templates Permissions

  • Groups Permissions

Permission page is available only for Jira administrators.

To open a Permission page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Click the Smart Comments item in the left sidebar.

  4. Click the Permissions item

The permissions are set by default as it is displayed in the screenshot above.

Edit Permissions

Go to the Smart Issue Templates Permissions page:

  1. Click the Edit Permissions button in the top right corner of the page.

  2. Start typing the username or the group name in the Add user or Add group fields of the specific permissions group.

  3. After selecting the username or a group it will appear in the Grant to the column.

  4. Click the Save changes button to apply changes.

Permissions Dialog

Permission Dialog can contain four options depending on permission.

Option

Description

Option

Description

Anyone

Any user can perform this action

Groups

Users in the listed groups can perform this action

Users

Selected users can perform this action

Owner*

The owner of the Template/Scope/Hierarchy can perform this action

*Owner - Always present in permissions - cannot be removed.

To mange groups or lists of users, you should have Browse Users Jira Permission

Comment Template Permissions

Create - the user that has this permission can create new Templates.

Edit - the user that has this permission can edit Templates that are available for him in Jira.

Delete - the user that has this permission can delete Templates that are available for him in Jira.

Group Permissions

Create - the user that has this permission can create new Groups.

Edit - the user that has this permission can edit any available Group.

Delete - the user that has this permission can delete any available Group.

There are three permission conditions:

- current permission is enabled for the user/group in the row

- current permission is disabled for the user/group in the row

- current permission can’t be set for the user/group in the row

 

For example in this case:

  1. John Doe is a member of a jira-software-users group, but he has his own permissions granted: he is not able to create templates, but can edit every template that is created. He is able to delete only templates he is the owner of.

  2. Members of the jira-software-users group (except John Doe) can create templates, but ‘Edit’, and ‘Delete’, actions are available only for templates every user of this group is the owner of.

  3. Members of the jira-administrators group can create templates and can edit, and delete every template that is created.

  4. The ability to apply templates can’t be changed, so it is available for everyone.

Restore Default Permissions

To restore Default Permissions go to the Templates Permissions page:

  1. Click on Apps on the navigation bar.

  2. Click on Manage your apps.

  3. Find a Templates Permissions item in the left sidebar and click it.

  4. Click the Restore default button in the top right corner of the page.

  5. Click the Confirm button on the Restore default permissions dialog.

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